Frequently Asked Questions

FAQ - Tape Extensions

Tape Extensions

Can you colour Showpony Tape Hair Extensions?

We do not recommend the colouring of Showpony Hair Extensions, or the use of toning shampoo and or conditioners. If you choose to do so we recommend this only be performed by an approved Showpony Hair Extension Stockist. For a list of Showpony Approved Salons, please visit our salon finder. Colouring the Extensions may also void the warranty. Please refer to for returns policy.

Can you perm Showpony Hair Extensions?

We do not recommend perming Showpony Hair Extensions, as they have already undergone a lengthy chemical process. Perming Showpony Hair Extensions will void any warranties and may compromise the quality of your Showpony Hair Extensions.

Can I colour my natural hair on the same day as having Showpony Slimline Tape Hair Extensions applied?

We do not recommend colouring your hair on the same day that you are having hair extensions applied. You will need to allow at least 72hrs between colour and hair extensions application. Colouring your natural hair on the same day as hair extension application can result in the hair extensions slipping out of your hair.

How wide are the Slimline Tape Extensions, the Skin Weft Tape Hair Extensions and the Replacement Tapes?

4cm wide.

Why is the tape 4cm wide?

Showpony Professional has specifically designed the width our Premium Slimline Tape Extensions and Skin Weft Tape Extensions to safely distribute the additional weight of the extension across the natural hair or “Foundation Section” without causing stress or damage.

What Shampoo and Conditioner do you recommend using?

Our Showpony Maintenance Shampoo and Strength & Shine Conditioner has been specifically formulated to not affect the adhesive of our tapes. We also guarantee the tape for slippage for 6 weeks if you use our range. Shop our aftercare

What products shouldn’t be used on extensions?

Whilst wearing Showpony Hair Extensions, we recommend avoiding products containing citrus extracts, oils including Moroccan or Argan oils, silicones or their derivatives, protein or keratin-based products and products containing a high alcohol content. This includes any medicated or toning shampoos and tanning products. Using these products may cause tape slippage or discolouration to your Hair Extensions.  Some chemical based sunscreens may also cause discolouration of your Hair Extensions and may void your Showpony warranty. Shop our aftercare

Can you use Keratin or protein on the extensions?

We do not recommend the use of Keratin products either before application or on Showpony Hair Extensions, as either can cause slippage of the tape, or cause brittleness in the hair itself. Keratin can also create a build-up on the hair shaft, inhibiting the adhesion of the tape to the natural hair.

What products are used to replace the adhesive on Showpony Slimline Tape or Skin Weft Tape Hair Extensions?

You can use our pre-cut Replacement Tape Sheets.

How often do you need to move up the extensions?

Showpony Hair Extensions are designed to be removed and reinstalled every 4-6 weeks. Although the bond may last longer, this is what we have found to be the safest refitting interval to maintain the health of the natural hair your extension is attached to. Showpony Professional only endorses safe extension wear and will not encourage practices that compromise the quality of your natural hair.

How long after your initial extension application can you wash Showpony Slimline Tape Hair Extensions?

Showpony Slimline Tape Extensions require 72 hours to create a bond with one another, so we ask that you do not allow your hair to get wet, do any strenuous exercise or wash your hair during this time.

What does Remy A+ mean?

Remy A+ means all the cuticles are intact and aligned downward in the same direction as your natural hair. This means that you are always brushing in the direction of the cuticle therefore the hair is less likely to get tangled or matted.

What does single-drawn mean?

Single-drawn is where a combing process has been used to remove shorter hairs from the Hair Extension drop, whilst maintaining a natural taper on the ends, as would occur in a natural head of hair. This taper allows for a more natural weight line, shortening the time required to blend to the natural hair and softer colour blends when mixing multiple colours together in the one head.

How do I retape my Showpony Slimline Tape Hair Extensions?

All removal and refitting processes for Showpony Hair Extensions should be performed by a salon professional to ensure safe removal and reapplication. Attempting to remove or refit Hair Extensions without professional supervision may result in damage to the natural hair, or damage to your Extensions, voiding your warranty.

How do you remove the Showpony Slimline Tape Extensions?

All removal processes for Showpony Hair Extensions should be performed by a salon professional to ensure safe removal. Attempting to remove Extensions without professional supervision may result in damage to the natural hair, or damage to your Extensions, voiding your warranty

Spray Showpony Tape Remover into the centre of the tape, place the end of a tail comb gently between tapes and slowly free the two sided from one another. If you feel any resistance, spray again with Showpony Tape Remover to release. Remember to remove the old tape from the removed Extension to avoid the spread of residue throughout your Extensions. Always peel from the centre never the sides. Please note: Some residue may be left in the natural hair, which can occur if too high a heat has been used on the Extensions during wear. To remove this from the natural hair, apply 1-2 sprays of Showpony Residue Remover and gently comb out. Deep Cleanse the natural hair 2-3 times with Showpony Deep Cleansing Shampoo to ensure all traces of the Showpony Residue Remover have been washed away before having the Extensions re-applied. Residue or traces of Showpony Residue Remover that have not been effectively cleansed may cause slippage of your Extensions.

Will Showpony Slimline Tape Hair Extensions suit my hair?

Showpony Slimline Tape Hair Extensions are what we feel to be the most versatile type of Hair Extension. They suit most types of hair and can be used to create length and volume, fill in sides, create the appearance of thicker hair or add colour. It’s always best to consult with your hairstylist on which type of extension will suit both your hair and your lifestyle the best.

Will Showpony Slimline Tape Hair Extensions damage my hair?

Tape hair extensions are extremely safe provided you follow the correct Maintenance and Care. Damage only ever occurs if the extensions have been incorrectly applied, at home maintenance guidelines have not been followed or if they are left to grow out past the recommended 4-6 weeks. This is why it is so important to find a salon that is correctly trained and diligent in educating you in how to best care for your extensions and your natural hair whilst wearing Hair Extensions.

How are Showpony Slimline Tape Hair Extensions applied?

Showpony Slimline Tape Hair Extensions are generally used in pairs, with one adhesive tab on each. We also offer Single Sided Tapes, that can be paired with a Showpony Slimline Tape Hair Extension or Skin weft Hair Extension, to seal the underneath of the Hair Extension when you only require one extension, not the thickness of a pair. The two adhesive sides of the Extension, or the Extension and Single Sided Tape are paired together with a thin section of natural hair in between. The adhesive expands, creating a bond to the hair shaft as well as to each other through the hair strands. This bond takes approximately 72 hrs to form, which is why we ask that you do not wash your hair or get it wet during this time.

Do you have to have a Full Head of Showpony Slimline Tape Hair Extensions?

No, you can use any number of pairs to add thickness, create a bob, fill in your sides or create colour without having to change the colour of your natural hair. Our Premium Slimline Tape Hair Extensions come in quarter head packs consisting of 5 pairs or 10 pieces so that you can tailor the number of pieces you need without having to purchase a full head.

Do the Showpony Slimline Tape Extensions come in different lengths?

Yes, we have 14”, 20”and 24” options.

How many grams of hair in a full head of Slimline Tape Hair Extensions?

A full head is approximately 100g of hair.

Is Showpony Professional hair ethically sourced?

Showpony Professional employs only the most ethical practises in all aspects of our business. All of our hair is ethically sourced, for more information please refer to our Ethical Standards Statement.