Frequently Asked Questions

FAQ - Ponytail Heat Resistant

Ponytail Heat Resistant

Can I colour my Showpony hair extensions?

No. Our Synthetic Heat Resistant Hair Extensions cannot be coloured.

Can I perm my Showpony Hair Extensions?

No. Our Synthetic Heat Resistant Hair Extensions cannot be permed.

What products and ingredients can I and can't I use on my Showpony Hair Extensions?

Our Showpony Shampoo & Conditioner has been specially formulated to care and protect your Showpony Hair Extensions. Stay away from shampoo or products containing Argan or Moroccan oils, oils, protein, citrus, high alcohol content, Keratin treatments or lauryl sulphate. This includes any medicated or toning shampoos and fake tanning products. Using these products may cause tape slippage and/or discolouration to your extensions and may void your Showpony warranty.

Can I use Keratin on my Showpony Hair Extensions?

No. You cannot use keratin treatments on any of our Sythetic Hair Extensions.

How do I curl my Synthetic Heat Resistant Ponytail?

You can use small hot rollers, place into hot water, wait until they have cooled down and dried, and then remove.

What temperature can you heat style to?

Heat can be used up to 180 degrees to style. Alternatively, set hair in rollers and dip into hot water (approx. temp of a hot cup of coffee). Allow to dry. When you wish to straighten hair back out dip into hot water and lay flat to dry.

What is it made from?

Kanekalon fibre.

Can you colour the synthetic hair?

No, as it is synthetic it does not take to colour.

How do I get it to not look so shiny?

You can apply a little dry shampoo to take the shine off if required.