Frequently Asked Questions

FAQ - Ponytail HR

Ponytail Heat Resistant

Can you colour the Showpony Heat Resistant Ponytail?

No, our Showpony Heat Resistant Ponytail cannot be coloured as it is a synthetic fibre.

Can you perm the Showpony Heat Resistant Ponytail?

No, our Showpony Heat Resistant Hair Ponytail cannot be permed, as they are a synthetic fibre.

What products can I use on my Showpony Heat Resistant Ponytail?

Our Showpony Shampoo & Conditioner has been specially formulated to care for your Showpony Hair Extensions. Medicated or toning shampoos and fake tanning products may cause discolouration to your Extensions, use of these may void your Showpony warranty.

Can you use Keratin on Showpony Heat Resistant Ponytail?

As the Showpony Heat Resistant Ponytail is a synthetic fibre, keratin products are of no benefit.

How do I curl my Showpony Heat Resistant Ponytail?

You can use small hot rollers, dip into hot water and set aside to cool down and dry. Once they have dried remove the rollers.

What temperature can be used on the Showpony Heat Resistant Ponytail?

You can use styling tools up to 180 degrees on our Showpony Heat Resistant Ponytail. Alternatively, set hair in rollers and dip into hot water and allow to dry. When you wish to straighten the Synthetic fibre back out dip into hot water and lay flat to dry.

What is the Showpony Heat Resistant Ponytail made from?

Kanekalon fibre.

How do I make synthetic fibre look more natural?

You can apply a little dry shampoo to take the shine off if required.