Frequently Asked Questions

FAQ - Ponytail Human

Ponytail Human

Can I Colour the Ponytail?

We do not recommend it as colours may react differently on extensions in comparison to natural hair. If it is necessary to tone your extensions, we do ask that you consult your hairdresser. Avoid using shampoos containing toning pigments.

Can I perm my Showpony Hair Extensions?

We do not recommend or guarantee it, as the Extensions have undergone a chemical process. Perming the hair extensions will void the Showpony warranty and possibly damage the integrity/quality of your hair extensions.

What products and ingredients can I and can't I use on my Showpony Hair Extensions?

Our Showpony Shampoo & Conditioner has been specially formulated to care and protect your Showpony Hair Extensions. Stay away from shampoo or products containing Argan or Moroccan oils, oils, protein, citrus, high alcohol content, Keratin treatments or lauryl sulphate. This includes any medicated or toning shampoos and fake tanning products. Using these products may cause tape slippage and/or discolouration to your extensions and may void your Showpony warranty.

Can I use Keratin on my Showpony Hair Extensions?

No. Your Showpony hair extensions have already undergone an intense chemical process. We do not recommend using Keratin on your Showpony Hair Extensions.

What does single-drawn mean?

Single-drawn is where the hair has only been pulled through the hair extension hair mats once. The hair is tapered and is fantastic to use for partials or a more tapered hair effect.

What does Remy A+ mean?

Remy A+ means all the cuticles are aligned, so all the hair has been placed in the same direction. This means that you are always brushing in the direction of the cuticle. You are brushing the hair down not up. Therefore, the hair is less likely to get tangled or matted. A+ is high quality Remy hair.

What length is the ponytail?

18”